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ANSWERS

FREQUENTLY ASKED QUESTIONS

How do I get in contact with you for an emergency appointment?
  • During opening hours call our practice on: 46628311
  • Outside of opening hours text: 0488 847 038
What is classed as an emergency?

Basically, any dental problem that requires immediate treatment to save a tooth, stop ongoing tissue bleeding or alleviate severe pain is considered a dental emergency. A severe infection or abscess in the mouth (facial swelling) can be life-threatening and should be dealt with immediately.

Can an emergency be fixed on the spot?

Usually some kind of treatment can be done immediately, depending on the treatment required a follow up visit may be needed.

I have a tooth ache, what should I do?
  • Take pain medications to reduce discomfort. Do not put pain medication onto the gums as this will cause burning
  • Rinse your mouth with a salt-water solution Apply a cold compress to the cheek that is near the painful area.
  • Apply clove oil onto the painful tooth or numbing gel such as bonjela onto the gums
My young child has had dental trauma. What should I do?
  • Call your dentist and arrange an appointment as soon as you can
  • In the mean time, have your child rinse their mouth with warm salt water
  • If you see a swelling, apply a cold compress against the affected area
My adult tooth has been knocked out of position. What should I Do?

You should see a dentist as soon as possible. If it is not too painful, gently try to move the tooth back into position. This will help the gum (periodontal ligaments) hold the tooth into place, leading to more successful treatment options

My tooth has been knocked completely out?

Find the tooth and put it back in the socket as soon as possible. If it’s dirty, you can gently rinse it off with milk or water. If you can’t get the tooth back in easily-Don’t force it! Put it in cold milk or a saltwater solution only until you can see a dentist, which should be as soon as possible.

Is there a larger fee for after hour’s emergency?

There will be an emergency call out fee charged but the treatment fees stay the same as normal hours.

Are payment plans available in emergency cases?

Unfortunately not – unless you have downloaded the Open-pay app and have been approved.

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